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A bit disappointed about steps accuracy

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I love the Fitbit so far but I'm pretty sure when I'm working is not working well. I have Samsung health on my phone. Phone for example show 11000 steps while fitbit shows 15000. It's a huge difference. I guess it's nothing to do with this problem? In my job I move my arms a lot so I think I get a lot of steps when standing still! 😞
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Hello @Russian1902,

 

You may consider getting a Fitbit One or a Fitbit Zip.  They're both clip on models and register steps based on torso movement.  They are not as susceptible to too many steps if you move your arms a lot or not enough steps if you don't (like pushing a stroller out on a walk).

 

You can have multiple Fitbit trackers paired to your account as long as they're different models.

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

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@Russian1902 wrote:
I love the Fitbit so far but I'm pretty sure when I'm working is not working well. I have Samsung health on my phone. Phone for example show 11000 steps while fitbit shows 15000. It's a huge difference. I guess it's nothing to do with this problem? In my job I move my arms a lot so I think I get a lot of steps when standing still! 😞

@Russian1902 Fitbit has MobileTrack which lets your phone be the tracker:

http://help.fitbit.com/articles/en_US/Help_article/1875/

 

Check that article and see if your phone is supported. I thought about getting a Fitbit One, however just having your phone means you have one less thing to carry and worry about. I've been using MobileTrack and it works great at the basics.

 

The fundamental problem your are seeing - wrist based trackers have a harder job counting steps, versus a phone or Fitbit One that is worn on a belt or in your pocket. Much easier for pocket trackers to count steps because there is very little interference from swinging arms.

Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze

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Yes I agree about phone is much better to use fir steps then wrist bit I wanted to use it as a clock also 😛 I think I just need to accept that when I'm working 30% of my steps is arm movement 🙂
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Is your phone on you 24/7 like the Fitbit ? It makes sense that Fitbit would catch more steps. Getting up from the couch to go to the washroom...and other little steps that you'd take can easily be missed on the phone. Unless it's literally in your pocket all day and night.
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@Russian1902, I have the blaze and it will not track my steps when I move my hand up and down. You might want to check your stride length in your profile. It might be off. Mine was off by 4.7 inches.
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