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Account associated with another

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I'm trying to link my fitbit with my fitness pal account. But it says it's already associated with another account.

 

I had another fitbit account in the past but don't have the details. How can I disassociate my fitbit from the original myfitness pal account. 

 

Thank you

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Hi @Deefarmer01  you might need to go to them, have you?

 

https://support.myfitnesspal.com/hc/en-us/articles/360039592171-Fitbit-FAQ-and-Troubleshooting 

Stepping in the U.S.A. since September 2013. Android 14

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