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Accuracy dropped overnight?

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I've had my Blaze for 2-3 months now and while I've seen sporadic inaccuracies with tracking it has generally been pretty good. Yesterday it was working fine, but this morning I went on the same walk I've done dozens of times before and instead of the ~3500 steps it only logged ~2400. 

 

There's nothing different about how I'm wearing it or how my arm was moving while walking. I came back from the walk, restarted it, and did a short test walking counting my steps around the house and it is still off by a good 30%. 

 

Any ideas why the sudden drop in accuracy? 

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4 REPLIES 4

Huh, that sounds pretty strange @SunsetRunner. Good to see you in the Community by the way! 🙂

You mentioned that you've already tried to restart your tracker. I'd recommend doing that a couple of times more and also, check your settings just to make sure that it's all good (height and weight mostly) and then probably give it a day and by the next day see how it goes.

Let me know if after a while it remains inaccurate.

Ferdin | Community Moderator, Fitbit

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Did you try a two button restart, or a shutdown from the settings screen? 

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The two button restart.
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Hold down the left and lower right buttons simultaneously, but I would do the shutdown. 

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