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Active Mins not syncing

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‎04-01-2017 15:49

‎04-01-2017 15:49

Hi, my active minutes do not seem to be syncing to my dashboard. Everything else syncs correctly but Active Minutes either do sync incorrectly or not at all

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‎04-03-2017 10:55

‎04-03-2017 10:55

It's great to welcome you @activeminutes. Could you please tell me if you are logging an activity that might be taking away your active minutes? In the meantime, I recommend restarting your tracker and do a force sync by doing the following from your Fitbit app:

 

1. Tap the Blaze icon 

2. Slide down and tap Sync Now

 

i hope this helps, let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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