05-19-2017 23:34 - edited 05-19-2017 23:40
05-19-2017 23:34 - edited 05-19-2017 23:40
I have a Blaze and have noticed the last two days the active minutes have been wonky both on the blaze itself as well as the app. This morning I finished a 250 steps and the blaze read that I was finished, synced with my app but the app said I hadn't done my active minutes for the hour yet. I walked another 250, resynced and the reading read correct. I was just looking through my app dashboard today and it shows that a previous day that I had completed all 14 hours, and even received an email congratulating me for it, now says I only got 13/14 hours. I care about my stats and would like to have it read correct so I can refer back to it at a late date. How can this be fixed?
***playing around with the settings I find that because I had moved my time frame back an hour in the day, it applied that same time frame to all my previous days, so now it looks like I didn't meet my steps today but I did that original day. Can there be an update for this? Can we customize specific days to accurately reflect that we have met our goals? If I look back at my stats with one time frame set on it, it will not accurately reflect the fact that I met my goals. I work shift work that varies across the week and just love that I can now track my movement, would love it to be accurate!
05-19-2017 23:45
05-19-2017 23:45
Hello @star2assassin the active hour problem your refferring to is a known issue and being looked into by the developers, there are plenty of threads on this spread aro7nd the forum.
Your title refers to Active minutes, which are minutes where the body has burnt three times the BMR.