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Active minutes don't sync

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‎07-19-2018 08:21

‎07-19-2018 08:21

I have a Blaze, as of 1 week ago, it no longer shows my active minutes. I received a notification yesterday saying I had 31 active minutes, but none showed on my Blaze. I have restarted it, deleted and reinstalled  it and tried to manually add my active munutes but nothing works. Any suggestions??? 

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‎07-20-2018 07:21 - last edited on ‎10-23-2025 09:59 by Fitbit Moderator

‎07-20-2018 07:21 - last edited on ‎10-23-2025 09:59 by Fitbit Moderator

It's great to see you around @Vawarner918.

Could you please provide me with some screenshots of the days your tracker didn't register your active minutes? In the meantime, I recommend taking a look at the help article How do I use exercise apps and modes on my Fitbit device?.

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-20-2018 12:05

In response to AlejandraFitbit

‎07-20-2018 12:05

Here are the screenshots
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