help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Active minutes

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-04-2019 21:23

‎03-04-2019 21:23

Active minutes is saying I have done 31 active mind. but I had literally just gotten out of bed and take 331 steps. This is not the first time it's happened. Any ideas why or how to fix?

Best Answer
0 Votes
1 REPLY 1

‎03-04-2019 21:39

‎03-04-2019 21:39

Active minutes are based on heart rate to judge intensity.  I suggest first drill down on active minutes reading to see what time they were, then looking at your overnight heart rate graph to see if it was elevated for that long at that time.  That wouldn't tell you why the elevated readings - if real or bad readings somehow - but is a place to start looking.

The best way to see heart rate graph I find is the fitbit.com dashboard.  Click 'Dashboard' near top right of this page (if on PC).  Then on wide graph with 2 drop-down menus at right, select heart rate and daily.  You can see your heart rate at 5 minute intervals and display readings as drag cursor along graph.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes