07-17-2016 05:24
07-17-2016 05:24
Best Answer07-17-2016 05:49
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
07-17-2016 05:49
@EtobicokeMom From the app, click on the account tab on bottom. The next screen should have "+ set up device"
if you are not seeing that, you may want to try reinstalling the app again.
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
Best Answer07-17-2016 08:29
07-17-2016 08:29
Best Answer07-17-2016 08:49
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
07-17-2016 08:49
@EtobicokeMom What IPad are you using? Is it listed as compatible? (Just trying to think of anything it could be)
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
Best Answer07-17-2016 11:21
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-17-2016 11:21
Here is a video of the process. https://youtu.be/eNbozxFz3oA?list=PL_xLGCqFuhiERByEP1f6YWCAtYiaTBLY8
Best Answer