07-17-2016 15:07
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Jogger
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07-17-2016 15:07
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I ran a half a Matathon a week ago. The forcast called for rain, so t made the decision to protect my investment and not wear my blaze during the run and use the app on my phone. Well my phone or app malfunctioned and didnt track all of the run. It recorded like 8.89 mikes of the run and now only shows like 4 miles. Why didnt the steps show up on my profile? Frustrated 13.1 miles with my stride is about 25,689 steps. Any help would be greatly appreciated

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07-17-2016 18:27 - edited 07-17-2016 18:36
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Community Legend
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07-17-2016 18:27 - edited 07-17-2016 18:36
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If you where using the gps on the Fitbit app without your fitbit, there is no way for the Fitbit to count the steps. What gets displayed in. It sure but no steps will be added to contests.

