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Adding Second Bla,e to my account

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‎08-02-2020 15:52

‎08-02-2020 15:52

Trying to add a second Blaze Tracker to my account. It replaces the existing Blaze but won't recognize both Blaze devices at same time. Fitbit claims it's possible but I can't make it work any ideas?

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‎08-02-2020 16:18

‎08-02-2020 16:18

Hi @SDHfit and welcome to the forum! Where did you read that you could have 2 Blaze devices on your account? According to the Help pages, your account can only have one of any device model. Otherwise, the app has no way of differentiating between identical models. Sorry. 

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‎08-02-2020 16:18

‎08-02-2020 16:18

Hi @SDHfit and welcome to the forum! Where did you read that you could have 2 Blaze devices on your account? According to the Help pages, your account can only have one of any device model. Otherwise, the app has no way of differentiating between identical models. Sorry. 

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‎08-02-2020 16:20

‎08-02-2020 16:20

Sorry, but you cannot have 2 of the same device on the same account.  I don't know about your "Fitbit claims" but it cannot be done.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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