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Adding another device

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‎01-07-2017 21:05

‎01-07-2017 21:05

Hi, I would like to add my son' device to my account as he is not eligible to create his own account. How I can do that?

Thanks

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‎01-07-2017 21:12

‎01-07-2017 21:12

Hi, @Rosumina! I would suggest that this is a not the greatest idea. Having his tracker on your account in addition to your own will cause Fitbit to try to concatenate your data together, either overwriting or combining them into one massive group.

 

The reason Fitbit doesn't allow children to have accounts is because of Federal laws protecting children's online privacy..

MakMak | Community Council

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‎01-09-2017 19:04

In response to MakMak

‎01-09-2017 19:04

So what can be solution then?

Sent from my iPhone
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‎01-09-2017 23:44

In response to Rosumina

‎01-09-2017 23:44

You either need to create him his own count or he needs to use the device without a Fitbit account. There are no other options.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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