04-28-2016
04:10
- last edited on
10-26-2018
19:51
by
DavideFitbit
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04-28-2016
04:10
- last edited on
10-26-2018
19:51
by
DavideFitbit
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this morning 4/28, my phone (Galaxy S6-)-is telling me to update my blaze--which i did , but i believe this is not needed? it could not "finish" the update, and i have the latest firmware, so should i ignore this or try again later?
just want to be sure that i am not missing something important. thanks for the input.
Moderator edit: format

04-28-2016 07:09
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04-28-2016 07:09
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04-28-2016 07:39 - edited 04-28-2016 07:40
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04-28-2016 07:39 - edited 04-28-2016 07:40
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I'm sorry---I was not clear in my opening post (more coffee is needed obviously).. I DID update to the newest version last week(17.8-200.3)--i did it on my phone, so I do not understand why it would want/ask me to update again? it shows this on my settings? everything worked fine..then after the update i tried again, i did not get a text that came in? everything is set properly both on the phone and Blaze.
I have the latest version--i was questioning as to whether there was ANOTHER one in addition to it.

04-28-2016 07:44
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04-28-2016 07:44
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If your app is saying that your tracker needs to be updated @Fands and you already updated it, I recommend logging out and logging back in to your account. If this persists feel free to contact our Support Team since they have the proper tools to see if your tracker was successfully updated. For a faster solution you can contact them via phone or chat.
Let me know the outcome.

04-28-2016 13:39
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04-28-2016 13:39
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i checked the phone setting and it shows the latest update version. I logged out and logged in again and it still showed the latest update. both on my settings on my laptop and on my phone.
i will take this as just one of the wierd things that happens with this device right now. i cant tell that there was really much of an update, i am hoping the next one will significantly give what fitbit blaze customers have been asking for in the next round. thank you for responding i appreciate it.

