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Alarm clock issues

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‎03-31-2017 21:28

‎03-31-2017 21:28

I am a fitness instructor, so I use my Blaze with my ipod and my phone. Every time I switch devices, my alarm clock settings are gone. What is going on? If I go back to my cellphone, it erases everything. 

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‎04-03-2017 04:17 - last edited on ‎06-06-2025 07:22 by Fitbit Moderator

‎04-03-2017 04:17 - last edited on ‎06-06-2025 07:22 by Fitbit Moderator

It's great to see you around @FitnessMama2015. Are syncing your tracker before changing of device? If you aren't, I recommend doing a force sync before changing devices to save any change. To do a force sync, you just need to do the following from your iOS Fitbit app:

1. Tap the Blaze icon in the upper left corner
2. Tap Sync Now

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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