06-21-2016 19:27
06-21-2016 19:27
This is the fitbit I received from Amazon LLC website. Seems to be a repackaged item sold as a brand new item. Very shady indeed. Requested a refund and we will see how it goes from there.
Best Answer06-21-2016 20:06
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06-21-2016 20:06
06-22-2016 09:11
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06-22-2016 14:26
06-22-2016 14:26
Best Answer06-23-2016 03:59 - edited 06-23-2016 04:06
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06-23-2016 03:59 - edited 06-23-2016 04:06
Amazon is both a website and a fulfilment center. A seller can setup a store on Amazon and ship the product directly from their warehouse. Or the can have an an Amazon FBA( Fulfillment By Amazon), this is where the sellers product is stored in Amazons warehoise. Then shippimg becomes the responsibility of Amazon, not the store. Either way Amazon does not sell the product.