help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App not updating, error 403

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-22-2019 22:58 - last edited on ‎06-27-2019 16:49 by Moderator Alum

‎06-22-2019 22:58 - last edited on ‎06-27-2019 16:49 by Moderator Alum

Hiya guys my blaze will not connect to my app at all for some reason keeps coming up with error code 403 I know there is a new app update but when I check on my iPhone the update is not showing can you help please many thanks 

 

 

Moderator edit: subject updated for clarity 

Best Answer
0 Votes
1 REPLY 1

‎06-27-2019 16:47

‎06-27-2019 16:47

Hello @SunsetRunner, welcome to the Community forums.

 

Thank you for the information provided regarding the Blaze that will not connect to your app and it's showing error 403. 

 

I've seen other users who have experienced this some time ago, they reported uninstalling and reinstalling the app helps resolve the problem. You can also try to force quite the app, restarting the phone and accessing again to try to sync and check if you continue to experience the same behavior. 

 

Make sure to give these steps a try and keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes