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Back button on Blaze stopped working

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‎05-11-2017 07:56

‎05-11-2017 07:56

The back button has stopped working on my blaze. I've tried cleaning it as suggested on other posts with a tooth pick and canned air but it hasn't fixed it. I've had it about 10 months

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‎05-11-2017 11:54

‎05-11-2017 11:54

Hey there @Danmire. Welcome to the Fitbit Community Forums! 🙂

 

I'm very sorry to hear that the button on your tracker is no longer working 😕

 

In this situation, since there's not much that can be done on your end to fix this, I've gone ahead and escalated your case to the Support Team and they will be very happy to help you out with this. Just keep an eye on your inbox for further instructions and if you need anything else, I'm here to help!

 

Good luck! 😉

Ferdin | Community Moderator, Fitbit

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