help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Back button stopped working after updating the apps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-06-2017 17:02

‎11-06-2017 17:02

My watch back button stopped working after apps force to update the latest version so I can sync my watch Blaze. But now it broke my watch!! Very disappointed and need help pls

Best Answer
0 Votes
2 REPLIES 2

‎11-07-2017 12:23 - last edited on ‎03-05-2025 07:12 by Fitbit Moderator

‎11-07-2017 12:23 - last edited on ‎03-05-2025 07:12 by Fitbit Moderator

Welcome to the Community Forums @Ed8250. Happy to have you around! 🙂

I'm very sorry that the back button on your Blaze is not working 😕 Have you tried to restart it?

Since the button is not responding, you can do it from the tracker itself. For this, go to the last screen on your tracker for the Settings, there, scroll down and look for the Shut Down option and when it's off, press any button to bring it back on.

Let me know if this works!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer

‎11-07-2017 14:52

In response to FerdinandFitbit

‎11-07-2017 14:52

Alrd try to restart from last night till now at least 10times and still not working. Try again and it still the same. Updating apps broke my watch now. What should I do? 

Best Answer
0 Votes