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Blank screen

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‎11-07-2017 04:07

‎11-07-2017 04:07

HI,

 

The screen on the Blaze stopped working yesterday, the heart rate green lights were still on and it synced with my phone showing that the steps and activity I had done whilst the screen was blank had still been recorded.

 

Ive charged it over tonight however this hasn't worked as the battery is still low and now it isn't turning on at all.

 

Thank you for your help in advance.

 

Sharon

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‎11-07-2017 09:59

‎11-07-2017 09:59

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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