05-13-2017 21:26
05-13-2017 21:26
Today marks the one year anniversary of having my Blaze. It's been great but suddenly today the battery stared dying after 3-4 hours of wear. I charged it fully and the same results. I tried restarting it but that did not fix the problem. Any help?
05-14-2017 02:48
05-14-2017 02:48
Hi
There's at least a year of warranty on the trackers, feel free to contact the support team today as it's normally still within the warranty period.
Feel free to contact the Fitbit Support Team: India | United Kingdom | United States
Optionally check out Returns & Warranty before contacting support.
Mention what you've already tried to speed things up.
Check out the Fitbit Help Article:
URL: Click to go to the Fitbit Help Article 'My tracker's battery isn't charging'
How to clean the tracker? YouTube Video (By Craig) (For flex but similiar for other trackers)
http://www.youtube.com/watch?v=ezvXy9mKoGQ
Hope it helps