Battery charge too low to set up

[haggismuncher]

in the process of seeting up new Blaze fitbit  - battery too low to continue

Removed fitbit from band and inserted into charger - connected charger to power source

nothing happened  - no battery icon on screen  - just fitbit icon and fitbit.om/setup

what next?

Moderator edit: subject updated for clarity

[Rich_Laue]

@haggismuncher leave it on the charger for 30-60 minutes. 

You can even continue the setup process while charging. 

If you did a search, you would have found out that while the setup message is displayed, there will not be a battery icon. There will be a slight vibration while plugging the tracker in. 

[AlejandraFitbit]

It's great to see you around @haggismuncher and @Rich_Laue thanks for stopping by.

As mentioned by our friend @Rich_Laue, once your tracker have the fitbit.om/setup icon it won't display the battery icon at the moment of plugging it in the charger. I recommend following these steps in order to paired your tracker from your Fitbit app:

1. From the Fitbit app dashboard, tap or click the Account icon.
2. Tap Set Up a Device.
3. Choose your tracker and follow the onscreen instructions to continue.

I hope this helps, let me know the outcome. 

[haggismuncher]

thanks for your message but I have overcome the problem by changing the power source and it now seeems the battery is charged.

I have to say though that I find navigation within the app very unclear and difficult e.g I can only reurn to the home screen clock by shutting down and restarting. Its also not clear to me how I choose between the different clock faces?

[haggismuncher]

just wanted to let you know that your advice to set the device from the dashboard has enabled me to get a handle on getting the best out of my fitbit blaze  - including setting up the clockface and putting the activities in the preferred order. - thanks again

[AlejandraFitbit]

Those are great news @haggismuncher. I am glad to hear that your Blaze is now working properly. If you need anything else, do not hesitate in posting it.

Happy stepping.