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Battery does not hold a charge

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‎09-04-2018 17:43

‎09-04-2018 17:43

I tried all the suggestions, but it is still not working. I have charged this watch three times today and it is almost needing charged again. Three hours max is all I am getting on a full charge. I have turned off everything outside of the watch itself, and it still not maintain a charge.

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‎09-05-2018 05:20 - last edited on ‎11-08-2025 07:59 by Fitbit Moderator

‎09-05-2018 05:20 - last edited on ‎11-08-2025 07:59 by Fitbit Moderator

It's great to see you around @BamaJF.

Thanks for troubleshooting this by yourself. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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