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Blaze screen corrupted

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‎09-04-2018 10:58 - last edited on ‎09-05-2018 05:10 by Moderator Alum

‎09-04-2018 10:58 - last edited on ‎09-05-2018 05:10 by Moderator Alum

This is my second Blaze, it replaced the first one because that one wouldn't sync. I had this one less than a month and the screen looks like a computer monitor after it's been dropped. Everything else works, you just have to look at it through a flashing screen. Guess what I was told by customer service? I have to return it, pay to return it and they'll send me a new one. Am I really supposed to trust that this new one, this third one, is going to work any better than the first two? 

 

Lucky for me I have a friend that works for Garmin and is going to let me use their employee discount. So although I will miss the Fitbit community I will not miss the inferior products and poor customer service. Vivofit!

 

 

Moderator edit: subject for clarity

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‎09-05-2018 05:12

‎09-05-2018 05:12

Hey @Ks1Sunflower, it's great to see you around.

 

I appreciate all the efforts in trying to fix this and sorry to hear about what happened with your tracker. If in the future there is something we can help you with, do not hesitate to post it.

 

Keep the stepping up! Smiley Very Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-05-2018 05:12

‎09-05-2018 05:12

Hey @Ks1Sunflower, it's great to see you around.

 

I appreciate all the efforts in trying to fix this and sorry to hear about what happened with your tracker. If in the future there is something we can help you with, do not hesitate to post it.

 

Keep the stepping up! Smiley Very Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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0 Votes