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Its new.
You need to set it up before it starts to work
http://help.fitbit.com/articles/en_US/Help_article/1873
Wendy | CA | Moto G6 Android
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A warm welcome to the Forums @Eagleriver and @WendyB thanks for stopping by.
If after setting up your tracker, you experience battery issues, I recommend taking a look at this post and follow the instructions provided there. Keep in mind that you need to test your tracker.
Let me know the outcome. ![]()