03-06-2018 03:25
03-06-2018 03:25
I have had this blaze for less than a year. In January it stayed charged 5 days. This past 6 weeks it has been getting worse. It will not stayed charged for 12 hours...i am a support worker doing 12 hour shifts and can't rely on it anymore.
I shut off sync location and Bluetooth after each sync. I used to leave sync on for my emails etc and don't even do that anymore.
It's frustrating as it looses battery before my shift ends and I sync it when I can. As I have gone back to normal watch I can count on
Any suggestions
Thank you in advance 💓😊
03-06-2018
06:40
- last edited on
08-29-2024
08:28
by
MarreFitbit
03-06-2018
06:40
- last edited on
08-29-2024
08:28
by
MarreFitbit
Hi, @Zesty, I would suggest giving the Blaze a restart as that can shut down any background activities that may be causing unusual battery drain. Try the restart 3 times, as a single restart does not always work.
You also might want to have a look at these tips for battery and charging , including how to clean your battery contacts, as that may help to ensure you get a good charge.
If after restarting 3 times and cleaning contacts, etc, you are still experiencing these issues, then get in touch with Fitbit Customer Support on contact.fitbit.com. They have the facility to look more deeply and determine if your battery is. faulty. Depending on your country your Fitbit is warranted for at least one year, so do get in touch as soon as you are sure that the tips above have not improved things.
Sense, Charge 5, Inspire 2; iOS and Android
03-20-2018 21:01
03-20-2018 21:01
Hi there. Fit bit claims my watch is faulty and they sent this replacement March 1st so I received it and activated when I got it in April.
They are saying I was 5 days late from my warranty.
Still trying to solve the problem with them to no avail. A 300.00 dollar watch with a 1 year warranty is ridicules I feel and know better now 😞