Battery in my Fitbit Blaze

[GlennSm]

I have a fitbit blaze purchased I believe June 2016. The battery needs charging every 2 days @ the most. The warranty is 1 year. I have been assigned a case #.

I do not expect my Blaze to have a shelf life of 2 years. If  one purchases a "cadalic" product it is REASONABLY to expect the product to give me years of satisfactory experience  with out difficulties.  Offering me 25% off a new product means that it will cost me close to $200.00. That would mean it would cost me over $100.0 PER YEAR to have a properly working fitbit. That is UNREASONABLE. It must be a PRODUCT FAULT ie not a long lasting battery. Therefore it is reasonable to expect a replacement for my  unworking fitbit Blaze. I understand that my situation is unusual so I could interpret that as this battery is a rare situation. If it a rare situation then great. Fix my rare situation.  I have cared for my Blaze properly have had other fitbits & have other family members purchasing Fitbit products or I have given the fitbit products as gifts. How EMBARRASSING  it would be to  hear that their Fitbit product was not functioning properly & could not receive satisfactory service.

HELP!!!!!

[Jukia_rosebud]

The same happened to me recently the battery has to be charged daily this is rediculous and very poor support.  I should not have to buy a device less than two years!

[SavannaDuerr]

I too have recently noticed an issue with my Fitbit Blaze battery life. For the past couple of days I'm having a battery alert within 12 hours of taking it off the charger.

[BethPi]

 I bought a fit bit blaze for my husband for Christmas. I have had mine for a couple of years now and I have to charge mine only every four or five days. His won’t even last one day. Yes, it’s embarrassing. I am now getting ready to start my journey with Fitbit Customer service.

[Cavaldoro]

Don't think you'll get anywhere with this it seems like  completely defective product.  Surprised they haven't withdrawn it.

[40something]

Hi,  I’ve had a blaze since Sept 2016.  The last week or so I’ve notice the battery charge indicator doing odd things.  E.g. Into the charger ar 60%, comes out a few mins later at 80%.  All fine so far, then use it for a bit and it now thinks it has 20%.  IMHO. These are the characteristics of lithium (or similar) type batteries when they reach their useful lifetime.  I’ve had similar in smart phones I’ve run for 2-3 years.  After a while they just don’t do what they used to do.  In the case of a well know smart phone OEM, they replaced my version 5 phone battery as part of a free of charge recall.  

I think Fitbit need to come clean and acknowledge the reality of physics/ chemistry and do 2 things

A) give realistic lifetime estimates for the batteries in their devices [so you make a judgement as to whether this is acceptable before you spend your money],

B) replace batteries on devices where this expectaction wasn’t set before sale / purchase.

I’m monitoring my blaze closely, but it’s edging it’s way towards the bin at the moment. Next time I’ll buy and old school non-smart watch or a smart watch from a rather well known Californian phone, tablet, desktop manufacturer.

Regards

James

[FITMK]

The same thing is happening to my Fit Bit.  I haven't contacted Customer Support yet though.

[GlennSm]

I have read with interest the community messages re battery problems with the Blaze. Seems to be a common theme that the battery is not performing  to expectations. There does not seem to be any manufacture's  assistance for what appears to be a faulty battery. It should  last for years & not have a shelf life of a few years or much shorter. Purchasing a product with these challenges should be rectified @ company's expense.