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Battery life not lasting

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‎01-13-2020 04:36 - last edited on ‎01-14-2020 14:31 by Fitbit Moderator

‎01-13-2020 04:36 - last edited on ‎01-14-2020 14:31 by Fitbit Moderator

Love my fitbit blaze . for the last 3 or 4 days it is charging but the battery is flat within a couple of hours. I have noticed that the wi fi classic is not showing on the watch and when it does it says pair. Any ideas

 

Moderator edit: Subject for clarity 

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‎01-14-2020 14:30

‎01-14-2020 14:30

Hi @anita6460, welcome to the Community Forums! 

 

Thanks for bringing this to my attention. Let me share with you that the battery of our Blaze device was designed to last 5 days but this also depends on how frequently you use it’s features. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much. After doing so, please this help article for more tips and recommendations.

 

The help article previously mentioned includes as restart process that will refresh the device's performance.

 

Keep me posted, I’ll be right here if you need anything else.

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