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Battery life not lasting

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‎09-30-2019 06:19 - last edited on ‎10-01-2019 12:50 by Fitbit Moderator

‎09-30-2019 06:19 - last edited on ‎10-01-2019 12:50 by Fitbit Moderator

It takes forever for my battery to charge and sometimes it deletes the charge do I need a new charger or a new product maybe a Apple Watch?

 

Moderator edit: Subject for clarity 

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3 REPLIES 3

‎10-01-2019 12:50

‎10-01-2019 12:50

Hello @Mb58, welcome to the Community Forums!

 

Let me share with you that the battery of our Blaze device was designed to last 5 days but this also depends on how frequently you use it’s features. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much. After doing so, please this help article for more tips and recommendations.

 

Such article includes as restart process that will refresh device device's performance.

 

Keep me posted, I’ll be right here if you need anything else.

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‎10-01-2019 13:53

In response to RicardoFitbit

‎10-01-2019 13:53

Never had problems before just started the batter starts to change and take as all day to get half a charge and then sometimes it just goes to red in a blink of a eye

Sent from my iPhone
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‎10-02-2019 00:38

In response to RicardoFitbit

‎10-02-2019 00:38

I work in a prison and therefore do not use any of the features. I only use it for steps and to count down my lunch break. I have to charge it about every 12 hours. This has been going on for some while. I have talked to them and go no real help. I did buy a new charger and have been using it and no improvement.

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