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Battery life reducing

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‎06-24-2016 23:48

‎06-24-2016 23:48

My battery life is reducing every day. It flashed red yesterday so at 4pm I fully charged it. Wore it overnight and at 7am it's flashing red again. Less than a day now.
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7 REPLIES 7

‎06-25-2016 00:10

‎06-25-2016 00:10

@Lauracarpenter my forst thought is did you check the battery to see if it was full yesterday?

Whats the battery level shown on the Blaze, or the website.

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‎06-25-2016 00:20

In response to Rich_Laue

‎06-25-2016 00:20

Hi, I did check the battery. Totally full when I took it off charge last
night. It was on charge between 4pm and 10pm so I know the fully charged
reading was accurate. It has been going down gradually over weeks. Started
off getting 4 days out of it. I was happy with that because I know I have
every functionality turned on. Laura
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‎06-25-2016 00:40

In response to Lauracarpenter

‎06-25-2016 00:40

4 hours is way to long to keep on the charger, 2 should be more than enough.

Ideally lithium batteries should never be charged more than 90%, or let get below 30%, but we live in an imperfect world.

You could contact.fitbit.com  and have them look at the back end of the tracker.

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‎06-25-2016 00:44

In response to Rich_Laue

‎06-25-2016 00:44

Unfortunately I'm a busy person so can't sit by it and take it off charge
after 2 hours. I do take it off as soon as I can though. That being said,
reduction in battery life caused by over charging doesn't happen after a
couple of months of having the product. I suspect there is a fault with the
battery so I'll see what Fitbit say.
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‎06-25-2016 01:46

In response to Lauracarpenter

‎06-25-2016 01:46

There are some who charge their units while taking a shower 

I dilo understand tgat tye battery should not decline this fast, thats the resoning to contact fitbit.

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‎06-28-2016 06:29

In response to Rich_Laue

‎06-28-2016 06:29

Hello @Lauracarpenter welcome to the Fitbit Community! 🙂 The battery life of your tracker depends on your interaction with it, you can find some Tips to maximize the battery life of your Blaze and as @Rich_Laue mentioned please get in touch with our support team so they can assist you. 

 

Let me know how it goes! 😉 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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‎06-28-2016 13:29

In response to AngelaMa

‎06-28-2016 13:29

Hi

I've done some tests with the Fitbit customer service team and theyre
sorting it for me. It looks as though I've got a faulty battery.
Thank you everyone for the advice.
Laura
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