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Battery not lasting

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‎08-24-2017 08:56 - last edited on ‎08-25-2017 07:19 by Moderator Alum

‎08-24-2017 08:56 - last edited on ‎08-25-2017 07:19 by Moderator Alum

My Fitbit blaze battery Won't last too much and I just bought it on June... also it just turns of and when I turned it on it says the battery is low and when I charge it on my phone it's says that the battery is full... I just charged on Monday.

 

Moderator edit: subject for clarity

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‎08-24-2017 11:07

‎08-24-2017 11:07

Welcome to the forums!

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If that does not help contact support
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

 

Community Council Member

Wendy | CA | Moto G6 Android

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