11-11-2017 15:52
11-11-2017 15:52
Since the last firmware a couple days ago my blaze and my wife’s new blaze the battery time has been cut in half with notifications turned off, no heart rate monitor, no all time sync, and no display when lifting arm. Only thing it is doing monitoring steps. Anyone else had issues like this.
11-11-2017 20:58
11-11-2017 20:58
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If that does not help contact support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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11-19-2017 04:50
11-19-2017 04:50
These articles have been helpful.