11-04-2017 16:12
11-04-2017 16:12
Not getting battery full notification when charging Blaze.
11-04-2017 16:07
11-04-2017 16:07
Not getting battery full notification when charging tracker.
11-04-2017 21:08
11-04-2017 21:08
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If that does not help contact support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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11-05-2017 02:04
11-05-2017 02:04
11-06-2017 05:28
11-06-2017 05:28
It's great to see you around @chazbendle. Regarding the battery notification, where you usually receive it? Have you restart your Blaze? If you haven't, I recommend restarting it by doing the following:
Hope to hear from you soon.
11-11-2017 02:26
11-11-2017 02:26
11-13-2017 05:11
11-13-2017 05:11
Are you syncing your tracker while charging @chazbendle? Keep in mind that in order to receive this notification, you need to be constantly syncing your Blaze. Also, check if your phone is a compatible mobile device.
Let me know how it goes.
11-13-2017 16:08
11-13-2017 16:08