11-07-2017 17:46
11-07-2017 17:46
I have an iPhone 6+ and my notifications were working just fine with my Blaze until I updated my tracker. Now I'm not receiving any notifications anymore. I've checked all my settings and they are turned on and my tracker is paired with my phone.
11-07-2017 18:23
11-07-2017 18:23
The same is happening to me.
Fitbit, since this update I have only been able to receive notifications for emails. I no longer get notifications for texts, phone calls, or any of my applications (like WhatsApp). Notifications are turned on, but every time I try to update the notification settings on the app, the app crashes. I specifically bought the watch for fitness and notifications. Please fix this - I have sent the log to you 3 times now. A conspiracy theorist would think you are trying to push people to the new watch. If this is not fixed soon, I will have to go to another company.
Please help.
11-09-2017 08:05
11-09-2017 08:05
A warm welcome to the Community @chrisco79 and @KyleeWilton it's great to see you around.
Thanks for your efforts in trying to fix this issue, if your trackers aren't receiving notifications, I recommend taking a look at the following posts and follow the instructions provided there:
I hope this helps, let me know the outcome.
11-12-2017 18:23
11-12-2017 18:23
11-13-2017 05:38
11-13-2017 05:38
Hey there @KyleeWilton, thanks for the update. Could you please tell me which phone you have? In the meantime, you can check if it is compatible by taking a look at our list of compatible mobile devices.
Hope to hear from you soon.
11-13-2017 14:01
11-13-2017 14:01