02-11-2018 16:05 - last edited on 02-13-2018 10:08 by FerdinandFitbit
02-11-2018 16:05 - last edited on 02-13-2018 10:08 by FerdinandFitbit
Hi All that can help
my Blaze is 2 years old
its been working great
yesterday I fully charged it as I do weekly
but by lunch time it was flat
strange - I thought I must of made an error
so last night I charged it again - double checked and yep it’s full
now it barely made it past breakfast
its undamaged and nothing unusual has happened
any suggestions?
Moderator edit: Clarified subject
02-13-2018 10:07
02-13-2018 10:07
Hey there @AustGuest. Great to see you in the Fitbit Community Forums! 🙂
I'm sorry to hear that your tracker's battery seem not to be working as it should 😕
Thanks for making sure that you've fully charged your tracker. The battery on a Fitbit Blaze should last for at least 5 days after a full charge. Since you were able to confirm that the battery indeed keeps draining faster than expected, I've gone ahead and escalated your case to the Support Team for them to help you out with this. Just please keep an eye on your inbox for further instructions and if you need anything else, let me know!
Hope to see you back on track soon!
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02-13-2018 11:53
02-13-2018 11:53
I've also been having issues with my Blaze battery life. I just got it for Christmas. I have been letting the battery completely run out before charging, as I don't want to over extend the battery by keeping it fully charged all of the time. I charged it on my computer yesterday for a very long time (well over the 2 hours as other posts on here have suggested). The charge shows 100% full but when I put the Blaze on and check it 5 minutes later, it's over 1/2 empty. Sometimes I'll put the unit in the charger and it will show that it is fully charged. Then when I put it on, it flashes empty and goes black.
Am I doing something wrong? Should I charge it in the wall instead? I have an Alta never had any issues with it [aside from not getting my stride accurate, running my first half marathon, and it showing I only went 9.5 miles ]