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Battery won’t hold charge

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‎09-07-2018 04:52

‎09-07-2018 04:52

My blaze battery will not hold a charge.  This started yesterday.  It will charge fully and within 2 hours is completely dead.  I have seen multiple posts regarding battery issues and screens freezing since the most recent update.  Is this related?  I have never had issues with battery life and have been able to go 4-5 days without charging since I got my blaze.  This is frustrating and hope this can be remedied.  

I have also read all the other posts about cleaning and your other generic suggestions with no help.

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1 REPLY 1

‎09-09-2018 04:12

‎09-09-2018 04:12

A warm welcome to the Community @Ksupianoski.

 

I appreciate all the efforts in trying to fix this issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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