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Blaze showing temperature icon

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‎09-07-2018 21:16 - last edited on ‎09-09-2018 04:28 by Moderator Alum

‎09-07-2018 21:16 - last edited on ‎09-09-2018 04:28 by Moderator Alum

Hi. I’ve had my Blaze for about 2 years with no issues. Yesterday, I noticed that I climbed 77 floors (in reality, I only climbed about 10). Today, everything was fine, after work, I noticed that I got the orange Temp screen. It is in the 70s here. I’ve tried to reset it, I’ve also tried resetting it while it’s sitting on the charging pins. No luck. Does anyone have a solution.  Thanks.

 

 

Moderator edit: subject for clarity

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‎09-09-2018 04:30

‎09-09-2018 04:30

Hey @GilRiv, great to see you here.

 

Thanks for troubleshooting this by yourself. Since the restart process didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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