08-26-2018
11:38
- last edited on
08-27-2018
04:13
by
AlejandraFitbit
08-26-2018
11:38
- last edited on
08-27-2018
04:13
by
AlejandraFitbit
So it's not hard to see after a few searches the Blaze screen going black is a major issue happening to almost every Fitbit Blaze after the one year, to many others before the one year which they can have it replaced.
What is Fitbit doing? Are you content all of your users and fan base are walking because of the lack of support? This is borderline criminal, these watches are over $200! Mine is now a paperweight. Fitbit you disgust me. To everyone else, run as fast as you can from this product and if your buying it in 2018 you are insane (Fitbit has removed this item from their website completely as a product they offer).
Moderator edit: subject for clarity
08-27-2018 04:14
08-27-2018 04:14
Hey @Dsve, it's great to see you here.
I would like to know if you have tried to restart your Blaze? If you haven't, I recommend restarting it by doing the following:
Keep me posted.
08-27-2018 13:27
08-27-2018 13:27
Yes of course I have restarted it, countless times. Does nothing.
08-29-2018 04:16
08-29-2018 04:16
Thanks for the update @Dsve.
Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted.