Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Black screen black

Replies are disabled for this topic. Start a new one or visit our Help Center.

So it's not hard to see after a few searches the Blaze screen going black is a major issue happening to almost every Fitbit Blaze after the one year, to many others before the one year which they can have it replaced.

 

What is Fitbit doing? Are you content all of your users and fan base are walking because of the lack of support? This is borderline criminal, these watches are over $200! Mine is now a paperweight. Fitbit you disgust me. To everyone else, run as fast as you can from this product and if your buying it in 2018 you are insane (Fitbit has removed this item from their website completely as a product they offer).

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
3 REPLIES 3

Hey @Dsve, it's great to see you here.

 

I would like to know if you have tried to restart your Blaze? If you haven't, I recommend restarting it by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

Yes of course I have restarted it, countless times. Does nothing.

Best Answer
0 Votes

Thanks for the update @Dsve.

 

Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer