Black screen

[Lil_bit14]

My blaze is fully charged but when i put it on the screen is black and wont do anything but when i put it back on the charger the screen lights up and its fully charged. Im not sure if i have warranty on it or not. I bought it at Walmart about 2 months ago. 

[Odyssey13]

Hi @Lil_bit14

All Fitbits (in the U.S.A.) have a 365 day warranty. You can read about the warranty here - click

You can reach customer support here - click for options

Let us know what happens.

[Lil_bit14]

Customer service was great! They are shipping me a new pebble to replace mine

[Odyssey13]

Thanks for the update on the wonderful news @Lil_bit14

When it arrives, set it up as a new device on an existing account and your history will be there.