Blaize won't pair with Android phone

[MrSausages]

Since the app update yesterday my Blaze won't sync or pair with my phone. I have tried turning the phone on and off, restarting BT, restarting the Blaze and have uninstalled and reinstalled the app. My phone (HTC One M8) just can't find the Blaze. Work find with the wife's iPad.

Any thoughts as to what else I can try?

Peter.

[MrSausages]

*works fine*

[Driver8666]

I don't have this issue on my phone. Syncs fine. 

[Sublight]

Im having the same problem.  I have Nexus 5x.  Also, my alarm doesnt work anymore and it made me late to work.

[MrSausages]

I had one last try before I left for work (maybe my 10th attempt to pair of the morning) and all of a sudden it worked.  I didn't conciously do anything differently.  I would be interested if anyone has any theories as to why it paired at this last attempt, but would not before.

Peter.

[FerdinandFitbit]

Hi there guys @MrSausages @Sublight @Driver8666. Good to see you in the Community! 🙂

Sorry to hear you're having problems with your Blazes not syncing... I can recommend setting up your trackers as new devices. For that, make sure to first restart your trackers by pressing and holding the left and lower right buttons for 10-15 seconds. This will make the tracker to reboot and after that, you can proceed.

On you app, go to the Account section and look for the option that says "Set up a new device" and follow the on-screen instructions and after the tracker has  been added back, it should sync properly.

Hope this helps. Let me know if you need more help!