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Blank line across screen

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During start up the fitbit symbol shows perfectly normal but the home screen has two blank horizontal white lines across the middle of the screen. 

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Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

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Wendy | CA | Moto G6 Android

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