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Blaze Backorder

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‎03-14-2017 06:55

‎03-14-2017 06:55

Hi,

 

Just ordered a new gunmetal Blaze as my Alta decided to completely stop syncing. 

 

Apparently there is a bit of a back-order for the particular model I bought and was just wondering how long these back-orders usually take to fill? (UK Based if that makes a difference?) Just as it'd be good to get back on the leaders ladder at work sooner rather than later! 😛

 

Thanks!

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‎03-14-2017 07:30

‎03-14-2017 07:30

Welcome to the forums!

 

I would open a chat  with them. They will answer your questions.

 

Hope to see you around the forums! Join in on the discussions!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎03-14-2017 07:32

‎03-14-2017 07:32

As far as the Alta not syncing have you done any trouble shooting with it

 

Done a restart?

Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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