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Blaze Battery Life

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‎04-13-2018 16:04

‎04-13-2018 16:04

Hi my Blaze is running out of battery within 12 hours, I'm charging it twice a day!! I've only had it for a couple of montha so i came here and tried all the troubleshooting ideas (turned off all day sync, notifications etc.) but it's not helping! My connections to the charger are clean and i've left it to charge for two hours. Ugh! I'm at wits end- should i just get a replacement?!

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‎04-13-2018 19:58

‎04-13-2018 19:58

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If that does not help contact support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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