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Fitbit Blaze got wet

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‎04-08-2018 19:59 - last edited on ‎04-12-2018 04:31 by Moderator Alum

‎04-08-2018 19:59 - last edited on ‎04-12-2018 04:31 by Moderator Alum

Help my Fitbit Blaze fell into the washer. I found it when I when to place my clothes in the dryer. The 2 green flashing lights are blinking and the screen is black. It’s it a lost cause.

 

 

Moderator edit: subject for clarity

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‎04-08-2018 20:35 - edited ‎04-08-2018 20:50

‎04-08-2018 20:35 - edited ‎04-08-2018 20:50

Im so sorry been there done that.

 Please add to rice for 48 houres

 

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Wendy | CA | Moto G6 Android

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‎04-08-2018 20:51

In response to WendyB

‎04-08-2018 20:51

After this I think I want something more water friendly. I need more bag for my bucks
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‎04-12-2018 04:33 - last edited on ‎05-26-2025 05:06 by Fitbit Moderator

In response to Artetta

‎04-12-2018 04:33 - last edited on ‎05-26-2025 05:06 by Fitbit Moderator

Great to see you around @Artetta and @WendyB thanks for stopping by.

I am sorry to hear about what happened with your Blaze. As recommended, place it in a bowl of rice for 24-48 hours. After that, restart it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

Let me know how it goes. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-12-2018 19:21

In response to AlejandraFitbit

‎04-12-2018 19:21

It didn’t work

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‎04-13-2018 04:20 - last edited on ‎05-26-2025 05:06 by Fitbit Moderator

In response to Artetta

‎04-13-2018 04:20 - last edited on ‎05-26-2025 05:06 by Fitbit Moderator

Thanks for the update @Artetta, since the instructions provided didn't work, I recommend keeping an eye on your inbox for further instructions. In the meantime, please take a look at our warranty policy.

See you around. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-13-2018 19:30

In response to AlejandraFitbit

‎04-13-2018 19:30

Thanks

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