09-18-2018 09:30
09-18-2018 09:30
I got a new Blaze in January but in September the charge is not holding more than a couple of hours.
I had a similar problem with my previous Surge.
While Fitbit are replacing my Blaze under warranty I’m of the view there is a fundamental problem with Fitbit and battery life. If you’re out of warranty you’re stuffed and all you get is a shrug of the shoulders and a small contribution to a new product.
I would not recommend Fitbit as a reliable product and not value for money.
09-18-2018 10:52
09-18-2018 10:52
How are you charging it?
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
Wendy | CA | Moto G6 Android
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