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Blaze Battery draining too fast

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‎07-29-2017 01:32 - last edited on ‎06-19-2019 13:43 by Moderator Alum

‎07-29-2017 01:32 - last edited on ‎06-19-2019 13:43 by Moderator Alum

My battery is going flat continuously after 12-24 hours. How do I stop this from happening. Do I need to buy a new Blaze? I've had mine since they first bought them out in Australia 

 

 

Moderator edit: Updated subject for clarity 

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3 REPLIES 3

‎07-29-2017 07:13

‎07-29-2017 07:13

A restart (or two) is always a good first step. Hold left and bottom right buttons for about 10 seconds until the logo shows.

 

If that doesn't help, customer support might be able to take a behind the scenes look at your Blaze. Let them know you've tried restarting. Contact customer support here: http://help.fitbit.com/?cu=1

 

 

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‎07-29-2017 22:54

In response to Jrdubyakc

‎07-29-2017 22:54

Thanks, I have done the restart a couple of times so customer service seems next option.

Kindest Regards

Michelle Bain
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‎08-04-2017 05:51

In response to Blazer01

‎08-04-2017 05:51

It's great to welcome you @Blazer01 and @Jrdubyakc thanks for stopping by.

 

I would like to know if you get in touch with our support team? If you have, did they offer you a solution for this inconvenience?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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