help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze Charging issue.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-27-2017 17:36

‎03-27-2017 17:36

When I put the blaze on the charger it says 0 percent. Charges. Than when it says 100% I take it off and it immediately dies. Put it back on the charger and it says 0 percent again. Any solution?

Best Answer
0 Votes
3 REPLIES 3

‎03-27-2017 18:21

‎03-27-2017 18:21

No but I'm having the same issue.

 

Best Answer
0 Votes

‎03-27-2017 20:45

In response to JH9

‎03-27-2017 20:45

I ended up calling customer care, they said the battery is not holding a charge. I'm under warranty so they r sending me a new one. Hopefully someone can help you out here, or maybe try calling too. Good luck!

Best Answer
0 Votes

‎03-27-2017 21:38

In response to Josephmeraz

‎03-27-2017 21:38

Mine hasn't been holding a charge since I installed the Firmware update on 3/23.  I charged it to full on Friday night 3/24, then less than 36 hours later, the battery was almost dead. I charged it again yesterday afternoon, and this morning, it was already down to 50%, and an hour ago I got the low battery warning. Support is telling me to check if the contacts on the tracker or the charger are dirty, or if the USB port is faulty, but I didn't have any problems with the battery life before this latest Firmware update.

Best Answer