Blaze clock always displayed

[KNicole]

I just got my Blaze yesterday. I tried sleeping with it when I noticed the screen never goes black and if it does its for 1 second..literally 1 second. I imagine this is also why my battery is draining so quickly.

I switched the wrist flick off,I restarted. still there is the time constantly on display. 

How can I get this off?

Thanks!

Moderator edit: subject updated for clarity 

[SteveH]

I would try restarting your Blaze using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

[KNicole]

Sadly no - I tried that again - it seems now it is going to sleep more  but the slightest movement brings it back up. I also have Quick View turned off. 

[AlejandraFitbit]

Welcome to the Community @KNicole and @SteveH thanks for stopping by and the troubleshoot provided.  I would like to know if you keep having problems with your Blaze display? If you do, I recommend contacting our support team, I know they will be more than glad to help you out. For a faster response you can contact them via phone or chat.

Let me know the outcome. 

[KNicole]

Thanks! 

I ended up having to have the unit replaced. Super happy now

[AlejandraFitbit]

Those are great news @KNicole!  It's good to hear that you have a new tracker now that is working properly. If you need anything else, do not hesitate in posting it.

Happy stepping! 

[Paulceire]

Pity I'm only seeing this now or I would have offered a straight swap 😉 My main complaint about the Blaze is the lack of a constant-on option for the clock!