09-20-2018 10:41
09-20-2018 10:41
A few days ago my Blaze had the clock error message show up and it killed my battery in less than 3 hours. I checked the forums here and have tried all that's been suggested with no success. The Blaze will work fine for maybe 15 mins and then it tells me my battery is low, even though it was fresh off the charger.
I've unpaired, shut down, changed the clock and re-started my cell each time I tried something.
Is there anything else I can try?
09-20-2018 11:08
09-20-2018 11:08
Have you tried changing the clock face with your mobile?
Launch the App, touch the gray'd index card in upper right
Touch pic of Blaze
Clock faces>Pick a new clock>Select something other than what you currently have
Any help?
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
09-20-2018 11:15
09-20-2018 11:15
Yes. I have tried every solution found on this forum. I have pressed the left and bottom right button, I have changed the clock face in the app on my mobile, I have unpaired the Bluetooth, I have tried resetting by pressing all 3 buttons and I have re-started my phone. It keeps happening.
09-20-2018 11:18
09-20-2018 11:18
Let customer service chat know what you've tried so they might suggest other options, you have exhausted the list of user workarounds with this final clock face re-sync.
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.