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Blaze Clock Error

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A few days ago my Blaze had the clock error message show up and it killed my battery in less than 3 hours. I checked the forums here and have tried all that's been suggested with no success. The Blaze will work fine for maybe 15 mins and then it tells me my battery is low, even though it was fresh off the charger. 

I've unpaired, shut down, changed the clock and re-started my cell each time I tried something. 

Is there anything else I can try? 

Best Answer
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3 REPLIES 3

Have you tried changing the clock face with your mobile?

Launch the App, touch the gray'd index card in upper right

Touch pic of Blaze

Clock faces>Pick a new clock>Select something other than what you currently have

Any help?

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer

Yes. I have tried every solution found on this forum. I have pressed the left and bottom right button, I have changed the clock face in the app on my mobile, I have unpaired the Bluetooth, I have tried resetting by pressing all 3 buttons and I have re-started my phone. It keeps happening. 

Best Answer
0 Votes

Let customer service chat know what you've tried so they might suggest other options, you have exhausted the list of user workarounds with this final clock face re-sync.

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer