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Blaze Clock error

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‎11-13-2017 22:59 - last edited on ‎11-14-2017 08:25 by Moderator Alum

‎11-13-2017 22:59 - last edited on ‎11-14-2017 08:25 by Moderator Alum

Hi can anyone please help . I have a 2 week old blaze that has stopped working and displays "clock error, go to fitbit app and choose another face " I have tried everything suggested in help but the watch is locked on this screen and will not reset or rd pair with my phone over Bluetooth and is useless to me  

 

 

Moderator Edit: Updated Subject For Clarity

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‎11-14-2017 08:24

‎11-14-2017 08:24

Hi there @Parklanesean, let me give you a warm welcome to the Fitbit Community. In this case you have tried all the necessary steps to address this issue.

 

I was happy to reach out to our Support Team and they were able to confirm that they're currently working to reach a resolution with you. I recommend following up with them and then letting me know how it turns out.

 

For other questions, just let me know. See you around!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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