06-02-2019 09:04
06-02-2019 09:04
It will charge and periodically shows the status of the battery charging. It will also sync my progress to my phone. But as soon as I take it off of the charger the screen blacks out.
06-03-2019 19:20
06-03-2019 19:20
Welcome to the Community@GrimeyMild!
Thank you for the detailed explanation about your device’s behavior. I appreciate the information that you can charge your device and sync it. If you haven't done so, I'd like you to restart your device as described in this help article: How do I restart my Fitbit device? This will refresh your device internally. Please monitor your tracker during the next 24 hours and let me know how it goes.
Keep me posted!
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