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Fitbit Blaze won't charge

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‎06-02-2019 12:31 - last edited on ‎06-03-2019 19:23 by

‎06-02-2019 12:31 - last edited on ‎06-03-2019 19:23 by

Screen black green lights on won’t charge even bought new charger but it will not work

 

 

Moderator edit: subject for clarity

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‎06-03-2019 19:34

‎06-03-2019 19:34

Hi @Sandra2601 ! Welcome to the Fitbit Community.

 

Thank you for sharing the details of the issue you're experiencing with your Fitbit Blaze. I appreciate the additional details and your efforts to resolve the issue. Thank you for letting me know that you even bought a new charger. The following troubleshooting steps are usually recommended to resolve this issue: Why isn't my battery charging on my Fitbit device?

 

Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, please keep working with them.

 

If you have any questions, feel free to let me know.

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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